TERMS OF SERVICE

1. About Nextherrion

Nextherrion is a technology and professional services company focused on delivering AI, software engineering, enterprise automation, business applications, technology modernization, integration, consulting, and related professional services.

Our areas of service may include, among others:

• AI and Intelligent Systems
• Generative AI
• AI Agents and AI Copilots
• Retrieval-Augmented Generation (RAG) and Enterprise Knowledge Systems
• AI Automation and AI Integration
• Predictive Analytics
• Computer Vision
• Natural Language Processing and Conversational AI
• AI Strategy, AI Readiness and AI Governance
• Custom Software Engineering
• Web, Mobile and Enterprise Application Development
• SaaS and Platform Development
• Product Engineering and MVP Development
• Application and Legacy Modernization
• Cloud-Native Transformation
• API Development and Third-Party Integrations
• Enterprise Automation and Business Process Transformation
• Workflow and Case Management Solutions
• Decision Automation and Business Rules Solutions
• CRM, ERP and Internal Business Systems
• Salesforce Consulting, Development, Implementation and Integration
• Pega-related Consulting, Development and Enterprise Automation Services
• Managed, Maintenance, Support and Professional Services
• Other technology, consulting, implementation, integration and related services offered by Nextherrion from time to time.

The availability, scope, and description of services may change without notice.

2. Website use and acceptance of Terms

By using this Website, you agree to comply with these Terms and all applicable laws, rules, and regulations.

You may use the Website only for lawful purposes and in accordance with these Terms.

If you are using the Website on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such circumstances, references to "you" and "your" include that entity.

We may update, modify, suspend, restrict, or discontinue any part of the Website at any time.

3. Website information

The information provided on this Website is intended for general informational and business purposes.

Although we aim to provide accurate and useful information, we do not guarantee that all information on the Website is complete, accurate, current, or free from errors or omissions.

Service descriptions, technologies, capabilities, methodologies, industry information, case studies, examples, illustrations, and other content may be changed, updated, removed, or replaced at any time.

Nothing on this Website constitutes:

• a binding offer to provide services;
• a guarantee that Nextherrion will accept a project or engagement;
• a guarantee of project results or business outcomes;
• legal, financial, tax, regulatory, security, or other professional advice unless expressly agreed separately in writing.

You should not rely solely on Website content when making significant business, technical, legal, financial, or operational decisions.

4. Service enquiries and consultations

The Website may allow you to submit an enquiry, request a consultation, contact our team, request information, or otherwise express interest in our services.

Submitting an enquiry, completing a contact form, booking a consultation, sending us a message, or communicating with Nextherrion through the Website does not create a client, vendor, partnership, employment, agency, fiduciary, or other contractual relationship between you and Nextherrion.

Any engagement for professional services will be subject to separate written terms agreed between the relevant parties.

Nextherrion is under no obligation to:

• respond to every enquiry;
• provide a quotation or proposal;
• accept every project or engagement;
• provide services in a particular geographic region;
• proceed with discussions after an initial consultation.

5. Proposals, quotations and project engagements

Unless expressly stated otherwise in a written agreement signed or otherwise validly executed by Nextherrion, information on this Website does not constitute a binding quotation, proposal, estimate, statement of work, or commitment to provide services.

The scope, deliverables, timelines, fees, payment terms, responsibilities, intellectual property rights, confidentiality obligations, acceptance criteria, warranties, support obligations, and other project-specific terms may be governed by one or more separate documents, including:

• Master Services Agreements;
• Statements of Work;
• Service Agreements;
• Proposals;
• Quotations;
• Project Agreements;
• Non-Disclosure Agreements;
• Change Requests or Change Orders;
• Purchase Orders, where accepted by Nextherrion; and/or
• other applicable written agreements.

In the event of a conflict between these Website Terms and a separately executed agreement governing a specific client engagement, the separately executed agreement will prevail to the extent of that conflict.

6. No guarantee of business or technology outcomes

Technology projects, AI systems, software implementations, integrations, automation initiatives, and digital transformation projects may involve technical, operational, commercial, data-related, third-party, regulatory, and other risks.

Unless expressly agreed in a separate written agreement, Nextherrion does not guarantee:

• that a proposed solution will achieve a particular business result;
• a particular increase in revenue, profit, productivity, efficiency, or cost savings;
• uninterrupted availability of a system or service;
• that software or AI systems will be entirely error-free;
• compatibility with all third-party systems or future versions of third-party products;
• that an AI system will produce completely accurate, complete, unbiased, or suitable outputs;
• that a particular project will meet requirements that have not been expressly agreed upon.

Project outcomes may depend on factors including the quality and availability of client data, client participation, third-party systems, infrastructure, changing requirements, regulatory requirements, and other circumstances beyond Nextherrion's reasonable control.

7. AI and artificial intelligence services

Certain Nextherrion services may involve artificial intelligence, machine learning, generative AI, AI agents, AI copilots, predictive analytics, natural language processing, computer vision, automation, or other intelligent technologies.

Where applicable, you acknowledge that AI-generated or AI-assisted outputs may:

• contain inaccuracies, errors, omissions, or hallucinated information;
• be incomplete or unsuitable for a particular purpose;
• produce different results for similar inputs;
• depend on the quality, completeness, and relevance of underlying data;
• be affected by the capabilities, limitations, policies, availability, or changes of third-party AI platforms or models.

AI-generated or AI-assisted outputs should be appropriately reviewed and validated by qualified human personnel before being relied upon for important business, financial, legal, regulatory, medical, security, safety, or other consequential decisions.

Unless expressly agreed in writing, Nextherrion does not guarantee that AI-generated outputs will be accurate, complete, legally compliant, non-infringing, unbiased, or suitable for every intended use.

Clients and users remain responsible for determining whether and how AI outputs should be used in their specific circumstances.

8. Client and user responsibilities

Where you engage Nextherrion for services, additional responsibilities may be specified in the applicable project agreement.

You are generally responsible for ensuring that information, materials, data, instructions, content, credentials, permissions, and other resources provided to Nextherrion are accurate, complete, and lawfully available for the intended purpose.

You represent and warrant that you have the necessary rights, permissions, authorizations, and legal basis to provide any information, data, software, content, or other materials that you submit to Nextherrion.

You must not provide Nextherrion with materials that violate applicable laws or unlawfully infringe the rights of another person or entity.

9. Client data and third-party data

If you submit, upload, transmit, or otherwise provide data or materials to Nextherrion, you remain responsible for ensuring that such provision and the intended processing of the data are lawful.

Where personal data or confidential information is involved, the handling of such information may be subject to applicable privacy laws, contractual terms, data processing arrangements, confidentiality agreements, and Nextherrion's applicable privacy practices.

The Website Terms alone do not establish a complete data processing agreement for a client project.

Where required, the parties may enter into separate agreements addressing data processing, security, confidentiality, cross-border data transfers, data retention, and other applicable requirements.

10. Third-party platforms, products and services

Nextherrion may work with, integrate with, recommend, or provide services relating to third-party technologies, platforms, cloud providers, software, APIs, AI models, enterprise platforms, and other services.

Third-party products and services may be subject to their own terms, conditions, privacy policies, licensing requirements, fees, availability, and technical limitations.

Unless expressly agreed otherwise in writing, Nextherrion is not responsible for changes, outages, discontinuation, security incidents, pricing changes, licensing decisions, policy changes, or other actions of independent third-party providers.

References to third-party technologies on this Website do not necessarily constitute an endorsement, partnership, certification, authorization, or official affiliation with the relevant third party unless expressly stated by Nextherrion.

11. Intellectual property

Unless otherwise stated, the Website and its contents, including text, graphics, logos, branding, designs, layouts, software, documentation, methodologies, images, videos, content, and other materials are owned by, licensed to, or otherwise lawfully used by Nextherrion and are protected by applicable intellectual property laws.

You may view and use Website content for legitimate personal or internal business purposes.

You may not, without prior written permission from Nextherrion:

• copy, reproduce, modify, republish, distribute, or commercially exploit Website content;
• use Nextherrion's trademarks, branding, logos, or other proprietary materials;
• create derivative works based on Website materials;
• remove copyright, trademark, or proprietary notices;
• falsely represent an affiliation with or endorsement by Nextherrion.

Intellectual property ownership relating to a specific client project will be governed by the applicable written agreement for that project.

12. Trademarks and brand identity

"Nextherrion", the Nextherrion name, logo, brand elements, and associated marks may be proprietary to Nextherrion or its respective rights holders.

Nothing in these Terms grants you any licence or right to use any Nextherrion trademark, logo, brand identity, or other proprietary mark without prior written permission.

13. User submissions and feedback

If you voluntarily provide feedback, suggestions, ideas, comments, proposals, or other non-confidential submissions to Nextherrion, you acknowledge that Nextherrion may use such submissions without any obligation to compensate you, unless otherwise expressly agreed in writing.

You must not submit material that:

• is unlawful, fraudulent, defamatory, abusive, or threatening;
• infringes another person's intellectual property, privacy, confidentiality, or other rights;
• contains malicious software, viruses, or harmful code;
• contains false or misleading information;
• unlawfully contains personal or confidential information belonging to another person or organization.

You remain responsible for the content you submit.

14. Prohibited uses

You must not use the Website or its content to:

• violate any applicable law, regulation, or legal obligation;
• infringe Nextherrion's intellectual property rights or the rights of others;
• submit false, misleading, fraudulent, or deceptive information;
• impersonate another person or organization;
• interfere with the operation or security of the Website;
• introduce viruses, malware, ransomware, malicious code, or harmful technology;
• gain or attempt to gain unauthorized access to systems, accounts, data, or networks;
• scrape, crawl, harvest, or systematically collect Website content or information without authorization;
• use automated systems in a manner that places an unreasonable burden on the Website;
• use Website content to create or train competing services where prohibited by applicable law or contract;
• collect personal information about others without lawful authority;
• use the Website for spam, phishing, fraud, or other deceptive activity;
• interfere with another user's use of the Website;
• circumvent security or access-control mechanisms.

We may suspend or terminate access to the Website where we reasonably believe these Terms have been violated.

15. Confidentiality of website communications

Unless a separate confidentiality agreement is in place, communications submitted through general Website forms or ordinary initial enquiries should not automatically be treated as creating a formal confidentiality relationship.

If you need to disclose highly sensitive, confidential, proprietary, regulated, or commercially significant information, please contact Nextherrion to determine whether an appropriate confidentiality arrangement should be established before disclosure.

Any confidentiality obligations agreed between Nextherrion and a client will be governed by the relevant written agreement.

16. Privacy

Your use of the Website and submission of personal information may be subject to Nextherrion's Privacy Policy.

Please review our Privacy Policy to understand how applicable personal information may be collected, used, stored, and otherwise handled.

Read our Privacy Policy →

If there is any conflict between these Terms and a specific data protection or privacy agreement entered into between Nextherrion and a client, the applicable agreement will govern to the extent of the conflict.

17. Third-party links

The Website may contain links to third-party websites, platforms, resources, or services.

These links are provided for convenience or informational purposes. Nextherrion does not control all third-party websites and is not responsible for their content, availability, security, privacy practices, products, services, or terms.

Your use of third-party websites is subject to the terms and policies of the relevant third party.

You access third-party websites at your own discretion and risk.

18. Website availability

We aim to maintain the Website and its features in a reasonably functional manner. However, we do not guarantee that the Website will always be:

• available;
• uninterrupted;
• secure;
• error-free;
• free from technical defects;
• compatible with every device, browser, or operating environment.

We may perform maintenance, updates, modifications, or other activities that temporarily affect Website availability.

We may modify, suspend, or discontinue all or part of the Website at any time.

19. Disclaimer of warranties

To the maximum extent permitted by applicable law, the Website and its content are provided on an "as is" and "as available" basis.

Nextherrion does not make any representation or warranty, express or implied, regarding the Website or its content, including warranties relating to:

• accuracy;
• completeness;
• reliability;
• availability;
• fitness for a particular purpose;
• non-infringement;
• merchantability;
• uninterrupted operation;
• security;
• freedom from errors or harmful components.

Nothing in these Terms excludes any warranty or right that cannot lawfully be excluded under applicable law.

20. Limitation of liability

To the maximum extent permitted by applicable law, Nextherrion and its directors, officers, employees, contractors, representatives, affiliates, and service providers will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

• your use of or inability to use the Website;
• reliance on Website information;
• Website errors, interruptions, or unavailability;
• unauthorized access to or alteration of information;
• third-party websites, platforms, products, or services;
• AI-generated or AI-assisted outputs;
• loss of profits, revenue, business opportunities, goodwill, data, or anticipated savings.

Nothing in this section limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Any liability relating to a separately contracted client project will be governed by the applicable written agreement for that project.

21. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Nextherrion and its directors, officers, employees, contractors, representatives, affiliates, and service providers from claims, liabilities, damages, losses, and reasonable expenses arising from:

• your violation of these Terms;
• your unlawful use of the Website;
• your infringement or violation of another person's rights;
• information or materials unlawfully provided by you;
• your breach of applicable law.

This provision will apply only to the extent permitted by applicable law.

22. Suspension and termination

We may suspend, restrict, or terminate your access to all or part of the Website at any time where reasonably necessary, including where we believe that:

• you have violated these Terms;
• your use creates a security, legal, technical, or operational risk;
• you have engaged in unlawful, fraudulent, or abusive activity.

Termination or suspension of Website access does not affect rights or obligations that, by their nature or express terms, are intended to survive.

23. Changes to these Terms

We may update or modify these Terms from time to time.

The updated version will be posted on this Website with an updated "Last Updated" date.

Your continued use of the Website after revised Terms become effective constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

We encourage you to review these Terms periodically.

24. Severability

If any provision of these Terms is determined by a competent authority to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by applicable law.

The remaining provisions will continue in full force and effect.

25. No waiver

A failure by Nextherrion to enforce any provision of these Terms will not constitute a waiver of that provision or any other right.

Any waiver must be expressly made in writing by an authorized representative of Nextherrion.

26. Entire agreement regarding website use

These Terms, together with any policies expressly incorporated by reference, constitute the agreement between you and Nextherrion regarding your use of the Website.

For clarity, these Terms do not replace or override a separately executed agreement governing a specific client project or professional service engagement.

27. Governing law and jurisdiction

These Terms shall be governed by and construed in accordance with the laws of:

governing law to be confirmed

Subject to applicable law and any separate written agreement between the parties, the courts of the following jurisdiction shall have jurisdiction over disputes arising from or relating to these Terms or the use of the Website:

city, state and country to be confirmed

28. Contact information

If you have questions, concerns, or requests regarding these Terms of Service, please contact us using the details below.

29. Important notice for client engagements

Nextherrion's professional services may involve separate commercial, technical, legal, operational, security, intellectual property, confidentiality, data protection, and project-specific terms.

Accordingly, before the commencement of a client project, Nextherrion may require the execution or acceptance of one or more separate documents, including an NDA, Proposal, Quotation, Master Services Agreement, Statement of Work, Service Agreement, Data Processing Agreement, or other applicable documentation.

Those documents will govern the relevant client engagement according to their terms.